Our COVID19 Operating Procedures
Our team is taking the Coronavirus (COVID-19) situation seriously. We care about the well-being of our employees and our customers.  In an effort to minimize the risk of exposure, we have developed the following procedures to allow us to safely conduct sales appointments and coatings installations.   

Coatings Installations

  • All non-Stronghold Floors persons must stay at least 10 feet back from our staff, equipment and vehicles.  No one should enter the installation area (this is already required by our contracts).
    Any questions or concerns should be addressed to our sales staff.
  • Our installers will be placing signage and/or caution tape around the project area to warn others to stay back/out of the project area.
  • Our staff will be wearing either a cloth face mask, respirator or dust mask when outside our vehicles or out on the street/off the property.
  • Final payments may NOT be given to our installation staff.
  • Final payment may be made by check or secure ACH transfer. The email sent with the final invoice contains a link to make the secure ACH payment. Checks may be mailed to our PA address [2231 S Market St, Mechanicsburg, PA 17055].

Please Stay Back

Our staff has been instructed to immediately cease work, lock themselves into our vehicles and contact our management if any other persons do not stay at least 10 feet from them and out of the install area.

Sales Appointments – Garages

  • We will not shake hands, enter the home or pass any materials to you. We ask that all persons maintain at least 10 feet from our staff.
  • We request that you remove vehicles from the garage and allow us to measure with no one in the garage.
  • We will display our samples on the driveway and request that no one touch our samples.  If you wish us to move or remove them to help the selection process, we are happy to do so.
  • We will email you all materials, including the quote, warranty, sample contract and use/care instructions.
  • We will not take any payments while on site. Deposit payments may made by secure ACH payment, mailing a check or paying by credit card.

Sales Appointments – Basements

  • We will only measure basements that are in unoccupied homes still under construction or completely empty (no one is living or has lived in the home for at least 10 days).
  • Basement must be empty of contents and all persons must stay at least 10 feet from our staff.
  • We will display our samples on the driveway and request that no one touch our samples.  If you wish us to move or remove them to help the selection process, we are happy to do so.
  • We will email you all materials, including the quote, warranty, sample contract and use/care instructions.
  • We will not take any payments while on site. Deposit payments may made by secure ACH payment, mailing a check or paying by credit card.

 

Garage coatings installed year round

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