After Contract Signature | STRONGHOLD FLOORS

Let's review where we are and what's next:

Now that the contract has been signed, you will receive an email that allows you to view/download the contract signed by you and STRONGHOLD FLOORS.
- If you ever need a copy later, just reach out to us and we can email the signed contract to you as a PDF file.
- The contract contains your assigned project installation dates.
You will also receive a second email that allows you to pay your deposit via ACH (electronic, bank-to-bank transfer) or credit card (if you selected that option on the contract).
- This email also allows you to view the deposit invoice.
- The transaction takes place through the secure QuickBooks platform.
- Your account/card information is not shared with STRONGHOLD FLOORS.
- If you chose to pay by mailing a check, send by a non-certified mail/delivery type. We don't always have staff available to sign for any certified mail/package.

Remember:

If you have any questions or concerns, reach out to the team member who provided your quote or email info@strongholdfloors.com.
You will receive 3 text & 3 email reminders before your project starts (10, 6, and 2 days beforehand).
You may use a different payment method for the final payment.

Payment Method Details

ACH Payment

ACH is a digital, electronic funds transfer (EFT) of money from one financial institution account to another.
Transfer takes place through the secure QuickBooks platform.
No cost to the Buyer.
Account information is not shared with STRONGHOLD FLOORS.

Credit Card Payment

Payment by credit card (VISA, MasterCard, Discover or American Express) is subject to a 3.5% surcharge.
Surcharge is added to the deposit invoice.
Transaction takes place through the QuickBooks platform and card information is not shared with STRONGHOLD FLOORS.

Mailing Check

Mail check to: STRONGHOLD FLOORS, 317 S Seventh St, Lemoyne, PA 17043
Check must be received within 5 business days.
If deposit payment is not received within 5 business days, the installation dates may be rescheduled by STRONGHOLD FLOORS.
Do not send check payment by any method of mail (USPS, FedEx or UPS) that requires a signature, as our staff is not always present when mail is received.

Concrete surface preparation is the first step for garage floor coatings

Step 1: We Prepare the Surface (Day 1)

Our installers will mechanically prepare your garage's concrete floor - the same way as our commercial and industrial customers.

Edges and small surfaces are prepared by our extensive array of hand-grinders. Concrete dust is captured with our special dust collection vacuums.

In some cases, we may take an extra day to repair your concrete before preparing it if extensive damage is present. Our team will let you know if this is necessary.

The second step for garage floor coatings is concrete surface repairs

Step 2: We Repair the Surface (Day 1)

After surface grinding, our installers will fill any cracks with the appropriate epoxy or polyurea repair materials. In new pours, this is rare.

Any remaining surface contaminants are removed and surface damage (spalling, divots, or peeling) is repaired with industrial repair materials.

After surface prep and repairs, we coat the garage floor surface

Step 3: We Coat the Surface (Day 1-2)

Our installers will apply our floor coatings using industry standard techniques perfected over our 20 years in business. The base coat is applied on day 1. Our crews will then return on day 2 to apply the top coat and traction additive.

Our floor coating systems utilize industrial grade materials applied at the proper film thickness, temperature ranges, and environmental conditions.

Edge work is completed by hand.

Contract Signed. What's Next?